Hi @ithoun,
Revit 2024 is supported, but not Revit family files (.rfa or .rft). Please can you share the problematic 2024 .rvt file with us so we can investigate (you can DM me your email address if not OK to publicly share and I will email you).
Revit 2026 support will not be available until after it is added to the library we use, that is usually around October.
regards,
Dan