Push/pull by input problem

when i try to push or pull inside an imported component from other skp file pushing by inputting value doesn’t work i have to manually adjust it
does anyone have any solution for that ?

Are you doing it correctly?
Left click and release on the face, move in the direction you want to go, let go of the mouse and type the distance you want and hit enter/return.

yes i am i have to explode the component and remake it to make it work

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