So I’ve been learning sketchup via the free version in the web, I had a folder with a few saved sketchup projects. I was putting some finishing touches on the floor plans, and I saw SketchUp hang up and “crash”. Crashing here means I couldn’t move my mouse nor do anything.
I tried to save, and got an error I’ve seen before which is: “SketchUp ran into a problem while trying to save this project” or something to that effect.
I reloaded, like I’ve done before, and suddenly I have no folder, no projects. Just a blank slate.
So I tried googling, saw some other threads where the suggestion was to log out and back in, I did so, and no luck. Everything is just gone.
Any help here possible to recover these things? Is there some official method of support outside of these forums?
I was evaluating the product to see if I wanted to purchase. I’m sure having a local app would solve this issue, as stuff wouldn’t be able to just “disappear”.
Any help would be appreciated in recovering my projects. I could rebuild them probably, but it’s going to be a huge pain.
Thanks in advance!