Profile Builder Pro purchase

Extension Warehouse
1

I have purchased Profile builder pro Order #686834 recently . But due to extension ware house logging in problem. So I cannot install this extension. Is there any suggestion

2

@Whaat said:

Profile Builder Pro is no longer maintained and is not guaranteed to be compatible with SU2016. It has been superseded by Profile Builder 2 which is fully compatible with SU2016.

… and …

@Whaat said:

… if you have SketchUp 2016 installed, you can purchase version 2.1.
If you would like a refund for PB Pro, please contact SketchUp support.

http://help.sketchup.com/en/contact/customer-support