Profile Builder 3 Failing to load

Extensions
1

Hi Everyone

Have not been on the forum for ages. Hope everyone is well.

For some reason my Profile Builder 3 is ‘Failing to Load’. I did an update and it states it’s installed in Extension Manager, but will not load when I start Sketchup.

Any ideas would be much appreciated.

Mike

2

Hi Mike,

Are you getting an error related to Profile Builder 3 when you start SketchUp? If not, what is the indication that it isn’t loading? Has the SketchUp version changed since your profile was last updated?

3

Hi @DaveR

Hope you are well.

Yes, when Sketchup Loads an error pops up stating it failed to load Profile Builder 3.

Oooo, I need to check. I’m still on Version 2021.

Mike

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4

How did you install Profile Builder 3?

I’m doing well except for being cooked in the heat.

5

I have tried uninstalling it and downloading from Mindsight Studios the latest version and then installing using the Extension Manager.

Still shows the error. As soon as I installed it.

Might try disabling my Firewall temporarily.

Mike

6

It’s possible that your firewall is preventing the extension from contacting the MindSight license server. Maybe you need to whitelist it.

7

Ummm, tried disabling both Firewall and Auto Protect.

As soon as I try to install it, it throws up the error but shows it as installed in Extension Manager.

I’ll try t contact Mindsight and see what they say.

Mike

1 Like
8

Good luck. It’ll be interesting to hear what they come up with.

9

Thank you. Me too :wink:

1 Like