I do not know if my frustrations are shared or not but I have been having some issues that I thought were probably universal and could be improved upon.
The first is the lack of discourse in the system. I just submitted a version of my plugin for review. I was pleased to see a reply email stating that it was under review. Then I received a rejection email with a stated reason, which is in error. Here is the rub. How can I explain that the person reviewing the plugin has made a mistake so that we can move forward? The email comes from a no-reply address. If the developers are not allowed to talk to the SketchUp staff, how are we supposed to solve issues?
The second issue with the process is that I have no control over the release of my plugin. I recently changed over the DNS supporting the processing of files through our plugin and I would have liked to have that switch coincide with the release of the new plugin for the sake of the users, but developers have no control over the actual release date and time because of the review process. This may be an isolated incident, or many of you may wish you could have a plugin approved and waiting for launch within the control panel. I will let others weigh in on this.
I hope this does not come off as a rant because I am hoping for some direction to help the SketchUp crew continue to improve and make a great product even better for the end users.