OK. Thank you for your help. I didn’t realize the 2024 version is installed separately instead of overwriting 2023. I will need to go back and delete the 2023 version. Thanks again!
Don’t delete it. Leave it installed until you have SketchUp 2024 totally set up. Then instead of deleting it, use the uninstaller included with the installer for SU2023. Find it in your Downloads folder or get it again from sketchup.com. Right click on it, choose Run as administrator and then choose the uninstall option.
Please also correct your forum profile.Add 2024 to the SketchUp version and replace “android” with the version of Windows you are using. Please also add the manufacturer and model number of the graphics card.