I’m having problems accessing my account at the moment. I’ve signed up with a new email as my old email which I previously had connected to another account is no longer accessible. I don’t think I ever deleted this account but unsure how to do so. Anyway when I’ve signed up with my new email and upgraded to sketchup Go (monthly) subscription, if I click create new it takes me back to the upgrade page, however if I click to upgrade to Go it tells me I have already subscribed and it just keeps doing this repeatedly. I need access to my account today for work! Can someone help please!!! This is so stressful!
