Problems to reach trimble connect

Hello together,

Im facing now for a long time the issue, when i try to save my work on sketchup web.

The message is that there are issues to reach trimble connect. Im using go license. My drawing is about 65mb. I can still open and work, but no sucessful saving.

What I tried so far:

  • clear browser cache
  • using different browsers and addin
  • disable windows firewall and defender
  • try to delete all the models which i added from warehouse
  • i can make a new projekt an saving is possible there
  • i cant make copies of my drawing, get the same error
  • i have two versions of my modell in my project and both stoped saving sucessful
  • i already had contact with support, but the help wasnt really good :confused:

Im very frustrated so far and scared to start by zero. Also i wanted to provide my draing to my architect in dxf file, but dont work because of that error.

Thanks in advance

br Andi