Problem with 3D Warehouse

[joaquin.villar]

Hello, I have problems loading time with “3D Warehouse”. Often it goes blank and does not load any model, either out the main page.

I thought it was a problem with Internet Explorer, but I changed my PC and comes with Windows 10 and the problem is the same.

Over time, the “3D Warehouse” window displays: Navigation to the webpage was canceled - Refresh the page

Thank you,

[Barry]

Search these threads:

3D Warehouse is blank

I’ve been having this problem on and off. I open 3D warehouse in SketchUp 2015 Pro and all is well. I’ll do a couple of searches and then the window will go blank. The only way to get any content back is to close SketchUp and open it again. I’m on Windows 7.

Loss of WebDialog Functionality in All Extensions, 3DW and EW

@russelb923, the only difference in 2013 vs 2015 would be what’s in your session.dat or cookiejar.xml, so deleting those files would clear it, one would think. But 2013 shouldn’t work at all unless you’ve updated your SketchUp.dat per our help instructions, because Google no longer redirects 3dwarehouse requests to us as they did for 3 years after they sold us. Did you do that?

And see if any tips in there help you. It’s not that way for most people, and so I can’t give you an exact, one solution answer.

[malbertsen]

I experience the same problem. I click the bottom GET MODEL in SU2015 Pro and the 3D warehouse windows open. But 3 out of 5 times I get an blank window. 1 out of five times I get the the front page of 3D warehouse, but an error message that it can not connect to server. 1 out of 5 times I have noe problems. And when i say “times” we talk just minutes appart.
I have internetconnection (25Mb down) and no problems with others programs that use internett. I have allowed SU2012 Pro acces through my firewall, and I have set internet security to medium (lowest level).

Very often I run two sessions of SU, one that I work in, and one that I use for downloading models from 3dW.
Right now when I write this topic, I can access 3dW in one session but not the other. But sometimes I can acces in both, sometimes not in any. Any surgestions?

[malbertsen]

1 out of 5 times I get to the front page of 3dW but get an error message

"Navigation to the webpage was canceled

What you can try:
Refresh the page."

[Piez_Hafiz]

same happen to me!..

[Barry]

Did you read the threads I posted earlier? You’ve clearly got some security settings issues on your machine.

[asterr]

I am using version 2016 Pro. I am having the same problem just a blank screen. Not even saying that I have lost a connection or that there has been an error. Just nothing. I have trouble shot everything suggested as far as security settings. The Extension warehouse comes up fine. Please help!!

[Barry]

Type Control-L, and see if you can get to other sites. Try logging in to your gmail:

1. Open 3dwarehouse
2. Type Control-L
3. Type https://gmail.com/ and login. Can you read email?
4. now type Control-L and https://3dwarehouse.sketchup.com/ Can you see it?
5. Try other sites that use https. One difference in EW & 3DW is that if you go to http://3dwarehouse it’ll flip you to https://3dwarehouse. http://extensions.sketchup.com will stay on http and not flip you to https.