Problem to connect Trimble from sketchup

[MikeWayzovski]

Does any of the projects uses the default helmet?

Check this thread:

Two Trimble Connect issues

We’re seeing two new Trimble Connect issues. One is where you choose File/Trimble Connect/Open Model, and the window appears briefly then goes away. That problem may be related to the issues that are solved by signing out and in again. Doing that does seem to solve the problem. The other issue is that you only see projects listed that have a custom thumbnail. The projects that have the generic https://resources.connect.trimble.com/thumb/project.jpg thumbnail don’t appear as a project for you to…