Problem sharing model with client

When generated file is clicked, SketchUp logo spins for a while…then message, “This does not appear to be a SketchUp file”.

What version of SketchUp are you using? Please complete your forum profile.

What is the file you shared with the client? How did you share it with them? What are they trying to use to view the file? Share the .skp file so we can see what you’ve got to work with.

Dave -

Good morning.

Sketchup version is 22.0.354. How do I update my profile…and how do I share my file with you?

Thanks.

Neal