Printing to a Hp Designjet 500 printer

I am running sketchup 2018 and for some reason I can no longer print to my hp. I can print to a Canon I have but it is only 11" x 8" size paper. I have tried deleting sketchup and reinstalling it, no luck. I can print excel and word files to the hp. I am totally lost.

When you installed SketchUp, did you right click on the installer and choose Run as administrator?

Can you select the HP printer in the Print Set Up window?

Tried running as admin and it did the same thing. The printer shows up to be selected, it just won’t print. Maybe it’s something to do with the way the printer is setup.

Could be. Have you tried updating the printer drivers from HP?

An alternative would be to set up your model in LayOut and generate a PDF for printing from Acrobat or Adobe Reader. You can get better looking output anyway.

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