I was having an issue with 2016 Pro not converting Layout files to PDF’s on my Windows 7 pro desktop. The PDF converter works fine on my laptop. So I decided to remove SU 2016 and reinstall the program. Now, I get a “prebootstrapper” error message, and will not run the setup.exe file. HELP!

run setup by “Right Click > Run as Admin”.

download and install the MS runtime libraries required by SU 2016 separately: - Microsoft Visual C++ Redist. 2015 - Microsoft Universal C Runtime Update f. Win 7/8.x run setups by “right-click > Run as Admin”.

Ah, I have not tried that… I’ll report back.

try - Microsoft .NET Framework v4.5.2+ too.

Have you installed the C++ libs using ‘Run as administrator’ ? Have you then installed SketchUp from the installer exe using ‘Run as administrator’ ? Check that the SketchUp and Layout exe program files themselves are not set to run in Compatibility mode or to Always Run as Admin…

How would I check the SU and LO exe program files?

[image] Lemke: How would I check the SU and LO exe program files? if you didn’t know that you probably haven’t changed anything there… “right-click on execuatbale or program link > Properties > Compatibility”.

Prebootstrapper error message

Technical Problems SketchUp

Topic		Replies	Views
Prebootstrapper SketchUp make-2017	6	1612	October 10, 2019
Installation problem SketchUp	19	25988	May 24, 2018
Layout 2015 not opening after moving to Windows10 LayOut	5	1831	October 17, 2017
Install problem before using SketchUp	8	1567	December 28, 2018
Sketchup Make 2017 - Installs but will not run SketchUp	36	40868	October 2, 2017

Prebootstrapper error message

Related topics