Online Test URL

Seriously thank you so much :smiley:

No problem, glad you found it.

What URL were you able to use, that then made it seem like you were online?

The Sketchup Website worked with Sketchup 2017.

Only one I tried.

Thanks. That sounds like something that needs fixing in 2021. I will alert my colleagues.

By the way, could you test this folder:

C:\Program Files\SketchUp\SketchUp 2021\Resources\en-US\

If adding:

[ONLINE CHECK]
ONLINE_TEST_URL=https://www.sketchup.com/

to:

i18n.dat

also works, that shows up a problem in SketchUp 2021.

This worked for sketchup 2021

Was that by adding that to i18n.dat?

yes it was

So :D, I bought a new windows 11 computer and am running sketchup 2022 on it and am having the same problem.

I already did the following and that didn’t work this time.

[ONLINE CHECK]
ONLINE_TEST_URL=https://www.sketchup.com/

to:

i18n.dat

Appreciate any help

Later versions didn’t use i18n.dat, there’s an entry in the PrivatePreferences.json file. In File Explorer you can paste in this text to get to the right place:

%LocalAppData%\SketchUp\SketchUp 2022\SketchUp\

Open PrivatePreferences.json in NotePad, and look for this line:

  "OnlineTestURL": "",

It’s in the Preferences section of the file. If it isn’t in the list, add it. If it is in the list, put the sketchup.com text into the last quotes. Like this:

  "OnlineTestURL": "https://www.sketchup.com/",
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