No files in Trimble Connect using Sketchup Viewer on iOS

Hi All,

My files that are stored using the Free web version of Sketchup are not shown in my Sketchup Viewer app on iOS. Does anyone have any suggestions?
Same account is logged in, I don’t get it.

P.S. Just downloaded, never worked before.

Trimble connect in web version:
image

Trimble connect in Sketchup Viewer:

empty (can’t upload 2 images as new user…)

Same issue here. Starting viewer on iOS (iPad pro 2019, latest iOS) and then connecting to trimble to select and download a new sketch ends up in an empty page. No sketch is visible.