I had to format my HD and start from scratch. After installing Sketchup 2022 (383 build) I proceeded to move my extensions from my backup. Until now Extensions, Materials, Templates, etc went into their respective folders, located at ˜/Library/Application Support/Sketchup 20xx. But there is no Sketchup 2022 folder in my Application Support!
How can I make it appear? Or is there another way to install all that stuff?
You have been around so long that you should know, but did you install SketchUp properly (after opening the downloaded file, drag the SketchUp icon to the applications folder link), or are you running it directly from the downloaded disk image?
I know nothing about current Macs, so I just wonder if you have to run SketchUp first before the setup is completed.
@Anssi is correct: SketchUp should create needed support folders when it is first run. The installer only copies the app files into Applications.
FWIW, it works the same on Windows, no User Data if it hasn’t run the first time.
Depending on what OS you are currently running, it might be better to install extensions through the [menu] Extensions > Extension Manager instead of copy pasting.
OS’s get more secure each upgrade and need to know what location’s are secure to read and write from within other Apps.
You have to grant access to certain locations.
Better to run SketchUp first, then close and start again and then start adding extensions.
Thank you all! The installation was done correctly. As I changed from one hard disk to two solid disks, the problem was finding the correct Library folder, the one that contained the Application Support Folder with Sketchup’s sub-folders. Once I found that everything was fine.
I think this the problem I am having- Can you help more on this topic? I see the hard drive on my desktop, I see the application in my apps folder and then in that there are 3 support apps. when I click on any of them it says it can’t open the application.
You should be looking under your user not the Mac HD. The folder you are after is normally hidden. You should be able to type in the path or take a moment to expose hidden folders in Finder.
I think Dave was referring to the support files, which in one of your messages you said you had found the right location. ‘Applications’ is at the top level of your Mac HD.
The SketchUp 2022 drive you show should be ejected, and then you go into the Applications/SketchUp 2022 folder, and open SketchUp from there. If when you do that you now see two SketchUp 2022 icons in the Dock, the other one is pointing to an old location for the application, probably pointing to the disk image that you will have just ejected. Remove the extra icon from the Dock, so that you don’t accidentally open that one.
aha- ok will try that- Thank you!