No activation email

[Caroline]

Hi Chris. I can look into this for you. Can you DM me your email address?

[Caroline]

Are you still experiencing this issue? If so, can you DM me your email address?

[Shadylane]

No I am not. The issue has been solved.

[Chris32]

Hello,

here it is.
Thanks for support.

Regards
Chris

----- Mail original -----

[Caroline]

Hi Chris,

Please follow this link to reset your password and you should be all set: https://identity.trimble.com/trimble-identity/identity/main/verify?confirmation=d7845928-bd82-4539-aabe-851c155ec027&application=TrimbleConnect&lang=fr_FR

Thanks,
Caroline

[106]

Hi, Same problem here. Created Trimble account and no email received. Tried several password changes. Used same email for the forum signup and received the email for that right away.

Thanks,

M

[Caroline]

Can you send me a DM with your email address?

[Chris32]

Hi Caroline,

sorry, but I guess I made a try too late. Only today.
When resetting my password, I got a message “confirmation code expired”, “go to reset your pwd”
Could you please generate another confirmation code?

Thanks,
Chris

[Lepsios]

I seem to have the same issue: though I was (obviously) able to create a forum account confirmed by mail, the activation for Trimble ID won’t reach the same mail box, and asking for a password reset doesn’t lead to any kind of success since nothing drops in.

I found this thread while checking the forum to find if the issue was specific to me or could have affected other people, and I’m now posting this mostly to gain a “trusted” status and be able to DM Caroline. Hope it works OK ^^