No access to the 3d warehouse from File menu (2017)

3dwarehouse
2017

#1

Hello,
since i installed Sketchup pro version 2017, i cannot access the 3d warehouse anymore.
Can someone help me?


#2

Can you access it directly through Safari? what happens when you do try to access it in SU2017?


#3

Hello, not sure how to do it?
with the previous version of sketchup I did : file /3D warehouse and could select and download objects into my file


#4

Are you saying that in SU2017 you don’t see “3D Warehouse” in the File menu?


#5

what is SU 2017?


#6

SketchUp 2017.


#7

SORRY, stupid me Sketchup up 2017 of course


#8

Can you see a Warehouse toolbar under View>Tool Palettes?


#9

yes i mean when I follow the path i used to follow: File, 3D warehouse, i don’t get to the warehouse,
the only option i have is to share my model, but not anymore to import or download objects into my file


#10

What about in View>Tool Palettes?


#11

I have a french version, so give me a sec, i’m trying to figure out what it correspond to :slight_smile:


#12

So I checked, and I can connect to Trimble from there, but still only options to import models, and no objects


#13

I’m not understanding. Do you see Get Models (or the French equivalent) when you go to 3D Warehouse in the File menu? Could you post a screen shot of what you do see?


#14

Uploading…


#15

Wait for the uploading to finish before you hit the Reply button.


#16


#17

What happens if you go to the Window menu and select 3D Warehouse?


#18

Sorry I had to leave for an appoitment


#19

No worries. I did, too.


#20

When I select 3D warehouse, it only gives me 2 options : share the component or share the model