New to SketchUp and Using a PC (I'm a MAC user), My Screen's black...um, help

[estella]

HI,

I just downloaded the program to my computer at work which is PC based. It is an all-in-one HP Pavilion with an Intel HD Graphics 630 card. Stylebuilder and Layout work fine but Sketchup opens to a black screen.

Now normally I work on a mac. I normally do graphic design and motion graphics using my mac. I’m using this program to create architectural renderings at work so I have to use the PC to do it. And I’m at a total loss as to why or how to fix this.

Any suggestions?.. and no they won’t buy me a mac.

[mchandler]

Could you try setting MSAA to 0x? Window > Preferences > OpenGL

[estella]

Remember, I’m a mac person… translated, I can’t find preferences. I type it into Window search and it brought up settings. I searched for OpenGL and it takes me to the OpenGL website.

If you could be very specific, I could try that. Thank you.

[catamountain]

Open SU. In SU, go to the Window menu (listed at the top of the program window) > Preferences > OpenGL. Reduce the multisample anti-aliasing to 0x from that dialog.

Also check that your driver is updated, although sometimes, an older driver gives better results.

[rboppy]

if he has a black screen he probably doesn’t see the menu, any other way to do that?

[catamountain]

In these cases, I’ve seen that it’s the workspace that’s black, not the entire screen.

[mchandler]

@catamountain

In these cases, I’ve seen that it’s the workspace that’s black, not the entire screen.

Correct. The workspace area is black, but you’ll still be able to see/access menus.

[mchandler]

Launch SketchUp on your Windows system. Make these selections:

[estella]

Perfect. That worked. Thank you.