I know, it is so frustrating, i tried also loads and loads of stuff, reuploading, renaming the document, exporting differently etc
“50 cm” shouldn’t be a problem.
I wonder if it has anything to do with the credits. I just tried uploading your sink file to the 3D Warehouse and had a message it could not verify ownership. Checking credits I see the following.
I’m thinking that the Warehouse is comparing those credits with my account and sees that I’m not the one who authored the model or some of the components within.
By the way, who is the target audience for this model? The manufacturer of the sink?
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Ahhh that is possible yeah, never even thought about checking the credits. We are a company which renovates bathrooms and we work with Geberit Group, they have basically their whole catalog available on their website to download and to import in Sketchup, so you can create your own sink. And I am the person who basically designs the bathrooms in 3D for our clients, but i upload their models private. Hope this clears it for you haha 
I was just wondering because the sink in your shared model looks like it was made from the original manufacturing drawings. Seems like a lot of unnecessary detail that bloats the model. Not a huge problem by itself but in conjunction with other similarly overweight components it could create performance issues for you.
Yeah they are the original drawings, and some of them are more complicated if you know what i mean. But I try to purge my documents and I change my style to 0 profiles and it helps a lot with the perfomance. Thank you for helping.
If this has happened to you, please share one or two URLs from 3D Warehouse (the URL will be in a format like this 3D Warehouse).
I can have the team look at it to determine if the issue lies with out systems.
Thanks!
-Guz
Well, after some interior designers, asked for the files for some of our products, i’ve decided to open all of the 767 models we have available, and to my surprise, the total number of products uploaded, that don’t work anymore is 210.
One thing is a couple errors, and redoing the models. more than 25% of the entire list not working, and all of them worked normal before the updates. Now i have to stop whatever i’m doing to send the files manually when asked.
Pretty frustrating, to be honest. Still waiting for the support reply for almost a year, regarding this problem. Tried reuploading, redoing some models. sometimes it works sometimes it doesnt, and sometimes if you upload the same model, as 2 different items, one works and one dont.
Honestly, if there where another software to use, i’d be more than happy to leave Sketchup behind, is problem after problem since the beggining.
I posted on this topic over at thread “Failed to Upload” …
I think the problem is on the Trimble side (running Mac on Chrome)
I have a current SketchUp Pro Subscription (renewed this January) so running latest version (2024)
Downloaded models from my Warehouse account. Opened in SketchUp 2024 and posted to 3D Warehouse via 3D Warehouse access/share option in SketchUp.
Models were originally done/posted back in 2011.
Dave
Hard to update user profile when you do not want to fill out one of the required user fields (Date of Birth) for security reasons … and all of them are required.
Guess I could just make it private/hide my public profile … but I cannot do that unless I fill in all the blanks.
Make it a good day.
Dave,
I did not come here with a problem … it came with the “update” of the 3D Warehouse site.
I generally just come to look/see if anyone has the same issue. If you check the other thread I referenced, the reason I posted was because a SketchUp person said the problem was solved and the thread would be closed. The problem has not been solved yet. I worked on using all the solutions (diligently) It did not solve the problem. So I posted it to that thread.
Re Profiles - Sorry if you cannot see what I see at profiles … but then maybe that is because I am using a different OS and browser. Lot of stuff is PC centric.
See you deleted your previous posts … guess you finally realized you should have just sent me a “message” in private per normal forum etiquette …
Whatever.
Uh, no, discourse is not Os centric. It’s the same for all of us, no matter the browser or the os. It’s even working on your high sierra machine.