Need to re-install, but maintenance has lapsed


#1

Sketchup Pro 15.1.106 64
Win7 Ultimate

Greetings to all!

I’ve ordered a new laptop, retiring my current one, and want to install Sketchup Pro on the new machine. However, my version 2015 maintenance agreement expired a couple of months ago. How do I go about obtaining and credentialing another installation? I’m assuming the current build is somewhat beyond what I now own.

Can I simply download the version at the Sketchup site and use my existing credentials, or do I have to pay up for another year of maintenance?

Thanks!


#2

As I understand it, more than likely you can go to the website and download the version of SketchUp for which you purchased the license and use the auth code given at the time of purchase to install it on your new machine.

Though your maintenance agreement has lapsed, it can be reinstated if you choose. If it was a recent lapse, you may still be within the grace period for reinstatement with no penalty fee. Even if a penalty is assessed, the cost is lower than purchasing a new license outright.

The following was excerpted from the SketchUp website at this url: Need to re-install, but maintenance has lapsed

What if my upgrade, maintenance, and support program expires?
It’s important to note that your SketchUp Pro license will always work for the version of Pro that you paid for. SketchUp Pro licenses will not stop working when your upgrade, maintenance, and support program expires. For example, if you purchased a new license for SketchUp Pro 2015 on December 1st, 2014, you would get a perpetual Pro 2015 license that would not expire. You would also get upgrades, maintenance, and support until November 30th, 2015 (i.e. one year after the purchase). If you would like to join the maintenance and support plan after your plan has expired for more than 30 days, there would be a $50 reinstatement fee, and you would start a new twelve-month support term.

To continually get the annual SketchUp Pro upgrades, maintenance, and support, year after year, you will need to renew the program again for $95 per year for single-user licenses and $150 per year per seat for network licenses. Don’t worry, we’ll let you know when you’re nearing the end of your program so that you have time to renew if you choose to do so.


#3

Thank you, jvleearchitects, for your speedy and informative response!

As I understand it, more than likely you can go to the website and download the version of SketchUp for which you purchased the license… <<

That’s great news if indeed that’s the case - although I now need to find where in the site I can download a previous version/build. Does anyone know where that would be? I’ve been out of the loop for a while, and am not as familiar with the Sketchup site as I used to be.

BTW, your link just brings me back to my original message. Am I missing something?

Thanks again.


#4

Here is the corrected link. Somehow I referenced the wrong url before…my apologies for not catching the oversight.

http://help.sketchup.com/en/article/3000020

You can download your version of SU here:

http://www.sketchup.com/download/all


#5

You are the BEST! Thank you.