I’ve been routinely using SketchUp 2023 along with Enscape 3.5 for a few months without any issues.
I recently installed SU 2024 and also updated to Enscape 4 and quickly realized that Enscape (both 3.5 and 4) isn’t yet supporting SU 2024.
So, I uninstalled all SU and Enscape versions.
Reinstalled/uninstalled SU 2023 a few times and just can’t get it to activate my subscription.
The usual log-in window that pops up says:
"Please update to start trial.
Trials are no longer available in this version of SketchUp. Update to the latest version to continue.
Update now"
If I click “update now”, it just takes me to the download web page that has the same 2023 version that I’ve already installed.
My current project requires Enscape renderings, so I can’t use SU 2024 right now.
I’ve submitted a support ticket, but haven’t heard anything yet.
Any suggestions?
Thanks!