My.sketchup won't let me open my files

technical_error

#1

my.sketchup won’t let me open my files, it keeps saying “login window blocked by your browser please allow sketchup to show pop up windows” and so i click ok then try again and i get the same message


#2

@markorvll in order to open a local file you will need to login with either a Google or a Trimble Connect account. The popup blocker message you are seeing is occurring because the authentication window for these services are in a popup window. When this occurs next time you will see a notification in your browser address bar, click on that and allow pop ups for my.sketchup.com. You will need to close the dialog in the app and try again.

Please give this a try and let me know if you are still having issues.

Thanks!


#3

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