My offset button doesn’t appear like it does on tutorials I’m watching. There is no red dot that appears when I select on a line or shape. I just have a couple of faint grey dots around my curser.
The offset tool works only on faces, so make sure you are in the right context. If you have made it a group or component, edit the component by double clicking on it.
Sometimes, you need to ‘dig deeper’ and enter nested groups…
I selected everything and exploded the groups, it still doesn’t work
Aaaaaaaahhhhhhh 
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Can you share a model or post a screenshot? Otherwise, we are kind of guessing as to what the issue may be.