My Active SketchUp Shop subscription is showing in Plan Settings but not My Products

Hi, I can no longer open my Sketch Up for Web with my Shop subscription as SketchUp Shop is not showing in the My Products page but it is in the Plan Settings page :confused:
I can open the freemium version from My Products> SketchUp Free> View Included Applications> SketchUp for Web (fremium), but that’s missing the functionality I need from the Shop version.
How can I access the Shop version again?