My 3d warehouse loading is too long

Hello guy, my 3D Warehouse loading 30m and does not go to the main page,
I dont know what is error
I cant open main page and i use sketchup pro 2020

The 3D Warehouse doesn’t support SketchUp 2020 anymore. Per the long-standing Current Minus Two policy it supports the current version and the previous two.

You can go to the 3D Warehouse in your internet browser and download the Collada file for the component you’re after and then import the .dae file into SketchUp. There is also an extension from the Extension Warehouse called Open Newer Version that would let you open a newer version .skp file after you’ve downloaded it to your computer.

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thanks for helps