Move with option key not working

SketchUp
1

Move tool not working with (x) and (l) with option key
I just got a new MacBook Pro and brought over SU from old MacBook

2

does it work with

* /

john

3

Actually meant to type /
Not working with that
I typically use the x key to multiply an object

4

Are you hitting Return (Enter) after the move distance and before hitting /n or xn and Return again?