Model Stops Responding

SketchUp for iPad
#1

I’ve had several times now where the model portion of the screen stops responding even though the controls keep working. It seems to be around using the follow-me, but not always.

I’ll have hightlighted a surface or sime other event and then try to rotate the model and it won’t respond. The Apple Pencil is working because I can select other tools and even highlight things. I just can’t move the model around or make any changes.

Extremely frustrating

If I close and open the model it usually fixes itself.

Has anyone else had this problem?

#2

Isn’t it when the airwave kicks in?

#3

@JQL did you mean to say “when autosave kicks in”?

#4

Yup… My phone prefers airwaves to autosaves

1 Like
#5

@randy.mennie If you’re working on a large model, and you suspect that the hitch might be related to the model freezing up when Autosave kicks in, please let me know.
We’ve identified the need to offer a visual indication that lets users know that an autosave takes place, and we have a ticket on the board for improvements along those lines.

#6

Thanks Mike. I’ll keep an eye on whether it could be autosave that’s causing the freezeup.

Randy

#7

I’ve had a similar issue on my 4th gen iPad Pro. Either the model doesn’t respond or in some cases the tools don’t respond, but the model does. Generally I can save my work ,but I have to force quit SketchUp. If I close the model and reopen it the issue may or may not have resolved.

#8

I’ve noticed this pretty regularly as well… nothing responds, need to close and reopen the model to continue working…