Model cannot be saved - Trimble connect folder missing?

I have had a free account for a while but haven’t used it. Yesterday I tried to get in and model something and noticed that I could not save anything. I tried clearing my cache and uninstalled the 2019 desktop version I had. So far nothing has worked. I keep getting this message. Something went wrong trying to load this folder. Any help would be appreciated.

I have the same issue! I have been downloading often. Auto save has worked when the system hung up.