Lost sketchup file on sketchup for schools

Hi, I saved a sketchup file but now it is missing. If i go straight via my folder there is a web file that opens to the correct model but then the file is white and none of the icons work. On the webbpage I cant find it at all. Dont know what to do.

Open the file via SketchUp and download it to your computer. Then upload the file here so we can take a look at getting it sorted out for you.

Im using the webb verison, Sketchup for schools, and I cant find the file via sketchup. The file that just goes white was apparently just a saved webbpage as well, not an actual file, so probably no help either. I cant find the actual file anywhere.