Loose files not in a folder after installation

Hello, I updated my 2019 version to 2020. I uninstalled and reinstalled as admin. Everything seems to work fine, but as I looked in D:\Program Files many of the sketchup files are not in any folder ? Should I just try to uninstall/reinstall again? Thanks for any advise

Being D drive is out of the ordinary, but shouldn’t stop it from working. Inside Program Files should be SketchUp, and inside that is SketchUp 2020, that has a lot of files.

The other locations may be what you are thinking of. These are other places to look for files:

D:\ProgramData\SketchUp\SketchUp 2020
%AppData%\SketchUp\SketchUp 2020
%LocalAppData%\SketchUp\SketchUp 2020

I wasn’t very clear, I can find the various files and folders. The problem is they are not contained in a folder named Sketchup or anything, they are scattered willy-nilly within D:\Program Files.

I can tell which files and folders belong to sketchup by sorting by install date only.


Did you install by right clicking on the downloaded file and choose “Run As Administrator”?
If not do so and choose the “Repair” option.

Yes that’s how I installed

My unofficial advice would be to uninstall SU and then install to the C drive. Have you had this issue with any other Apps?

No I haven’t any issues with any other apps and I had the 2019 version version installed in that drive. Not a big issue, thanks for replying.