I am new to the latest version of SketchUp. Last time I had it was the 2017.
The big problem that I have is that while installing the new version, all sort of folders got into my desktop. For me the easiest thing was to put them all together in a separate folder called SketchUp.
After that, I tried to open it and it did not work.
I tried to download again and same thing happened. However, this time I left all the folders in my desktop. Once I knew it was working I try to put all the folders into another folder called SketchUp2.
I could not do a few files because I was running the program.
I decided to uninstall the program and start all over again.
I did that… and after the uninstall finished, ALL of my folders, with files, documents, excel sheets, pics, programs, ALL of my desktop disappeared. ALL of it… no where to be seen.
I tried to “time machine” or “restore” my computer to a previous time 2 times and it did not work.
took it to the IT store near me and they just told me they could not do anything…
Has anyone had a problem like this? Has anyone heard of a problem like this?
Does anyone know how to fix it?
Can SketchUp do something?
I mean, I had the free version as a trial. But this is a HUGE problem for me as I had a lot of very important things there.
Can anybody help?