Live components issue please help!

Hi Sketch up community - im in need of help
So I downloaded from the 3d warehouse a window and I needed to change the dimensions so I double clicked my window to open up live components and it brings up a message that says my live components has timed out - its never done this to me before and ive tried googling and asking my teacher for help but no luck with fixing this timed out issue… it should be really simple… has anyone has this issue before?

Hello, Have you tried logging out and back in ? from the help menu