Hi everyone,
I wanted to hang back and see if the mid-January update to SketchUp Pro 2021 has helped out @calypso. I’m glad to see it has benefitted a few other posters, but I can’t tell from the thread if calypso has updated.
Regardless, I want @calypso and others to know that my colleagues and I are aware of the poor experience you are having in LayOut. Yes, there may be some ‘best model practices’ you can deploy to improve LayOut’s efficiency. (If you’re willing to DM me a problematic file, we would be happy to advise). But really, there is no excuse we can offer when you experience poor quality in our software.
In addition to an apology – I really am sorry that after years of SketchUp use, some of our customers are getting slower, not faster – I can offer help (we are definitely willing to audit your LO file) and a promise that colleagues of mine are witnessing your experience and that we are doing what we can to improve. In addition to the 2021 patch release, we are actively investigating other improvements to LayOut aimed at improving click-to-click and document navigation performance.
For those of you who’ve read threads like this before on our forum, I am not trying to placate your frustration. I agree with @KeithBrooks’s that it’s important for Trimble to have this feedback and frustration concentrated in a thread like this… especially one that is so cordial and productive. Thank you for sharing your candid feedback with us. I will make sure others at Trimble see it.
Mark