Layout Issue: Model is dropping out when printing documents

LayOut
1

@katyakean - Thanks for taking a look into this.

Document1.pdf (190.6 KB)

Capture 1 shows how the document looks onscreen and is correct, but as shown in Capture 2, when I try and print a hard copy or convert to pdf the background drops out and I’m left with a blank screen and all the edits I put on top of the imported model. To me it appears to be a bug in the software. I have noticed that anytime you adjust the viewports in layout it prompts re-rendering the model made in SketchUp and that is when the screen too goes blank.

1 Like
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HI Darren,

I’ll try to take a look at this later this week when I get to Colorado!

Katya

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Can you post the LayOut file?

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Hi Katya,
No worries.

Darren

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Hi Anssi,
I will try and post the LayOut File.

DH

Backup of 8-19-17 - Permit Set - Deck (V2014).layout (2.7 MB)

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Hi Katya,
Attached is the Layout file I was able to replicate the problem with.

Thanks for looking into this. Hope all goes well. Safe travels.

Darren

8-19-17 - Permit Set - Deck (V2014).layout (2.7 MB)

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Hi Katya,
I went into the “Document Setup” tab under the File Pull Down Menu and I looked at the References. I noticed one file was embedded, but no File Name Listed. So I went digging into my files and found the file I thought was supposed to be there. I “Relinked” the file and went to print the drawing and it printed correctly. I also noticed that if you make a model in a new version of SketchUp and try and pull up a Layout page with that model in the page, it will behave the same way. So I converted the file to the older version and relinked it and it too printed.

Darren

8

Hi Anssi,
I went into the “Document Setup” tab under the File Pull Down Menu and I looked at the References. I noticed one file was embedded, but no File Name Listed. So I went digging into my files and found the file I thought was supposed to be there. I “Relinked” the file and went to print the drawing and it printed correctly. I also noticed that if you make a model in a new version of SketchUp and try and pull up a Layout page with that model in the page, it will behave the same way. So I converted the file to the older version and relinked it and it too printed.

Darren

9

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