Layout takes 15 minutes to re-render a model. A month ago the same model took a couple seconds. Not sure what happened but this sucks. And apparently the Sketchup customer service phone number has been placed under a rock on the moon or something.
As far as I know, there is no customer service phone number.
Support is done online through support tickets.
If you are still using SketchUp 2018 as per your forum profile, then you’re not under support as support is for one year after your purchase.
Are you seeing the same for other Layout files or just this one?
You could share your file here for others to investigate…
Are you really using SketchUp 18 as your profiles says or did you update to 25? Your profile also says “osx”, which one? Are you running sequoia?
Check your Layout file size, there is a mac bug which causes styles to be repeated in layout and makes file sizes run out of control, this could be affecting you.
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