Layout 2020 constantly crashes

Model created in Sketchup 2020 with 11 scenes.
Send to Layout, select template, template opens with 1 viewport/scene visible.
I copy the viewport to different position on same sheet. Now I have two viewports of the same scene. The idea is to create a sheet with multiple viewports, each with a different scene.
Typically the scenes are created zoomed way out, very small. When I click into the viewport and zoom it closer the scene changes view, it’s not the same scene and it will not show the correct scene. If I click Reset All the scene reverts to the zoomed way out view. If I try to zoom it in the whole process repeats. Then it crashes. Whats going on?
I have no layout files to share because they all crash. Very frustrating.

Win 10
Sketchup/Layout 2020

Does this help?


LayOut 2020.2 has a new issue that we are aware of and working on fixing, where it fails to cope with a document that is missing some of the linked elements in the document, and that leads to a crash. Previous versions were able to cope ok, which means that you may have been working on documents that had missing linked files without knowing about it.

The problem is being worked on, and should be fixed in an upcoming update to LayOut. For the moment the only solution is to open the document in an older version of LayOut. If the document is a 2019 or earlier one, and you still have LayOut 2019 installed, work on the document in that version. If you still have the installer for SketchUp 2020.1, your options are different on Mac and Windows:

On Mac you can go into Applications and rename the SketchUp 2020 folder, to SketchUp 2020.2 for example. That will allow you to work in 2020.2 on any other documents that don’t cause LayOut to crash. Then, run the SketchUp 2020.1 installer, which will create a fresh SketchUp 2020 folder in Applications. Use the copy of LayOut in that new folder when working on documents that show the issue.

On Windows there can only be one version of SketchUp 2020. To reinstall SketchUp 2020.1.1, first use the Add & Remove Programs control panel to uninstall the existing SketchUp 2020.2 version, then run the SketchUp 2020.1.1 installer.

In both cases your extensions, custom materials, components, and templates, will still be there.

If you don’t still have the 2020.1 Mac installer, or 2020.1.1 Windows installer, you can download them from these links:

Mac 2020.1:

Windows 2020.1.1:

Generally this is not a good way to work in LayOut. You are disconnecting the view of the model from the scene in SketchUp.

That’s what should happen. Reset reconnects the settings you changed in the viewport back to those you set in the scene in the SketchUp model.

Best workflow is to create scenes in SketchUp for the views you want to show in LO.

When it crashes do you get a Bug Splat? Are you sending the Bug Splat reports?

You could create a LayOut file with the two viewports without changes and send that.

I must have posted in the wrong area or something because I cannot find my original post.

Quoted comment: " Best workflow is to create scenes in SketchUp for the views you want to show in LO."

I do this…Layout is not showing what was saved/created in sketchup properly.

That’s not clear in your first post.

Can’t tell you without seeing what you’ve done with the SketchUp and LayOut files. I don’t have any problem getting the viewports to show the chosen SketchUp scenes when I work in LO.