Lagging for Sketch Up Pro 2018

[crslc]

Hello! I’m using a Sketchup Pro 2018 on the Microsoft surface pro and I’m facing some issues with lagging. May I know how to solve the issue? Have read other forums but can’t seem to find a solution! I am using it with the keyboard dock in. Heres the spec for my laptop

Surface Pro
Processor: Intel(R) Core™ i7-7660u CPU @ 2.50GHz 2.50GHz
Installed RAM: 8.00GB
System Type: 64-bit operating system, x64-based processor

Thank you in advance!

[MikeWayzovski]

Check this thread:

Microsoft Surface Pro - Use caution when upgrading your Surface

Howdy folks! Guz here with SketchUp Support. We’ve received a few calls lately about issues with SketchUp working with their new Surface Pro. Sounds like some lucky users are getting upgrades, and that’s awesome, but not all of these replacement computers will give you the power you need for SketchUp Pro 2017 or newer. The most important ingredient? A dedicated GPU (graphics processor unit). Users have been experiencing lag / slowness, black screens, and general performance issues. There are …

@crslc

Have read other forums

Why? Here is everything you will need

[crslc]

I cam across this! but I wasn’t sure what it meant sorry I’m not very good with computers. may I know how to check if I have a built-in gpu?

If it’s too late, and you’ve already got a Surface Pro with only an integrated display adaptor, try going to Preferences > OpenGL > and uncheck the box for Fast Feedback. That should at least fix any issues with a black workspace.

Does this solve lagging or just a black workspace?

[DaveR]

In the search window at the bottom left of your screen, type ‘system’ and open System Information. On the left of that window, click on Components> Display. The right hand window should show you the graphics adapter info. There may be more than one.

@crslc

Does this solve lagging or just a black workspace?

Try it and see what happens? You won’t break anything.