Sorry if this is not the right place to ask this question.
I’m a little confused. I have purchased the SU Pro starting from the 2014 version directly from the SU website. I currently have SU Pro 2020 installed on my computer, M&S is active until 27/02/2021. A few days ago I received an offer to install SU Pro 2021 (with a new Serial Number and Authorization Code). I did it. However, my Trimble Account page doesn’t show that I still have an active version of SU Pro 2020, and nowhere is there any information about previous purchases, payments, and products licensed to me, only SketchUp Studio Trial, which expired in March 2019.
Why is that?