Recently purchased, haven’t been able to use. No phone numbers for service help, super frustrating.
Log out, then log in again.
Make sure you are using the same email address that you bought with…
If that doesn’t work - go to ‘Manage Subscription’ and make sure that you are listed as a member with access to the program…
One important thing, you assigned your subscription to your gmail address, not to your work email that you use in the forum. Make sure to use the gmail address when you sign in within SketchUp.
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