I am unable to start SketchUp Pro 2020.
I have downloaded SketchUp Pro to my computer.
I open SketchUp Pro and get the “Welcome!” screen directing me to “Sign In”
I click Sign in, Copy the hyperlink from IE to Chrome, paste and press enter
Sign in with my Trimble account and password
I then get “Sorry, we’re not sure what your final destination is.
If you were trying to sign in to the SketchUp Desktop Application… return to that application to continue signing in”
I go back to the application, all it says is to “Launch Browser Again”
I have tried MS Edge browser as well. I have cleared the cookies from Chrome, as advised on the help section, but still no luck.
I have uninstalled and reinstalled, I have spoken to Trimble (very helpful people) and my account is okay, so the trouble is on the Sketchup side.
On my account, it shows in my Plan Settings that I have SketchUp Pro, Annual Plan.
But under My Products all that is showing is SketchUp Free (Which I haven’t used- I went straight to Pro.)
I hope that someone can help me out.