Can't complete sign in process

Hello
I’ve signed up to a 30 day free trial of SketchUp Pro. When I launch the application it says ‘complete the sign in process on your browser’ and there’s a button to launch the browser. But this isn’t working. My browser will open but I get an error message that the browser can’t reach this page as it refused to connect.
I have tried it with Chrome and Edge but it doesn’t work in either.
Is there another way to complete the set up process?

Hope someone can help!
Thanks

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