Hi Arcel, this looks like a graphics card issue.
Use this in to search and find out more about the graphics card your laptop is using: intel hd graphics 620 AND sketchup
SketchUp may run with SketchUp 2016 but your card and/or driver may not support the latest OpenGl that SketchUp 2019 is requiring. Find out if you have the latest driver and/or your laptop has an extra GPU plus best available driver (supporting OpenGl 3.0 I think) installed that you can “force” SketchUp to use.
added: this article may help
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C’est en français …
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Merci
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Quelle différence simplement avex seulement deux lettres !
/en/ = /fr/
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