[ss] Bizarre issue. I’ve been using SketchUp Free with my class since October with no issues. This week (weekend 11/18/17) I started to get this message on my desktop computer with the Chrome Browser. I switched over to Internet Explorer the message disappears and the program loads up, although it…

Yesterday, after a Windows update, I started experiencing the same thing in Windows 7 x64. Not sure if this the cause or just a coincidence.

I’m getting the same thing - also happening when trying to view models on the 3Dwarehouse.

it is happening to me also …the same problem

Issue: Sorry. We encountered a problem with your web browser's WebGL support

Aerilius November 21, 2017, 7:30am 4

Topic		Replies	Views
Sorry. We encountered a problem SketchUp Free bug	8	2297	December 14, 2017
SketchUp Free failure to launch SketchUp Free	40	15277	December 12, 2017
SketchUp Free (browser based) won't launch SketchUp Free mac	14	11042	April 25, 2018
Sketchup Free won't launch: Sorry. We encountered a problem with your web browser's WebGL support SketchUp Free webgl	0	6710	November 15, 2017
3D warehouse model viewer function 3D Warehouse	1	1135	November 20, 2017