Is there any proper support from Trimble other than volunteer?


#1

Is there any proper support from Trimble other than volunteer ? I keep getting BUG SPLAT but no one is doing anything about it VERY POOR


#2

There is proper support for Pro customers.

ALL Bug Splat reports go into a database. The most numerous of “splat-types”/crash reasons get the most attention for the next maintenance release. (So send a report for each Bug Splat, please.)


#3

did you add a contact email to your bugsplats?

also, what caused them, the ‘volunteers’ better known as the forum community may actually know of a solution…

john


#4

and you can of course contact tech. support directly too.


#5

If you’re referring to the crash you reported in this other thread, have you tried the solution that was posted in that thread?


#6

Yes I tried all of those things still getting same problem where do I go from here please, Do you need to reinstall what? This is now beyond a joke
Sent from
Tom Hadley’s iPhone