Is there any proper support from Trimble other than volunteer?

SketchUp Pro
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Is there any proper support from Trimble other than volunteer ? I keep getting BUG SPLAT but no one is doing anything about it VERY POOR

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There is proper support for Pro customers.

ALL Bug Splat reports go into a database. The most numerous of “splat-types”/crash reasons get the most attention for the next maintenance release. (So send a report for each Bug Splat, please.)

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did you add a contact email to your bugsplats?

also, what caused them, the ‘volunteers’ better known as the forum community may actually know of a solution…

john

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and you can of course contact tech. support directly too.

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If you’re referring to the crash you reported in this other thread, have you tried the solution that was posted in that thread?

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Yes I tried all of those things still getting same problem where do I go from here please, Do you need to reinstall what? This is now beyond a joke
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Tom Hadley’s iPhone