Is there a way to recover purged components after a save and exit?

I was downloading individual STL files of certain components and had the purge feature on when saving. When I downloaded the first STL file, I hit save and button smashed the purge button, and then exited out to the “Home”. Needless to say, when I went back in, all of my components were gone. Is there a way to pull them back? Can customer service do this if I cannot?

Thanks in advance,


Check the version history in Trimble Connect browser:

Checkmark the file to see the details and version history.

I’m not sure I understand how to do that. I’ve looked through the page and in the drawings and can’t find a version history. I may just end up rebuilding the drawings but was hoping to avoid it. Thanks for the response!

From the home screen, find the file go to file details and find the revision history. From the list pick any file snapshot and recover it by opening it in the editor and saving the file.