Installing s4u transformer - sketchup no license for product (-1)

mac

#1

hi,

I just installed s4u transformer and paid the license for it with the extension warehouse. But then when i tried to use the tool and i clicked on the buttons it prompts me an error box ( Sketchup no license for product (-1) ). I have Sketchup pro 2018 and i paid for the yearly license. I wanted to know how to resolve this problem.

thanks,
julien


#2

Hello,

Same problem here [ [sketchup no license for product (-1)] with make face from s4u. Also paid version of Sketchup Pro 2018.

Can someone help?

Thanks,

Yerun


#3

If the extension is bought from Extension Warehouse (as the error message suggests) the SketchUp support is probably the best bet to get it to work. We extension developers can’t do much when EW licenses fails to activate.