Hi! I try to instal Sketchup Make 2017 on my computer but it’s impossible because I have this error: Echec de l’inscription du module C:\ProgramFile\SketchUp\Sketchup2017\ThumbsUp.dll . HRESULT - 2147024770. Do you know how I can Fix this bug? Thanks! Vic.

[image] delkhania: I formatted my computer and reinstalled windows… This drastic step should never be necessary just to solve an application installation issue. (1) Run Windows update and be sure all updates are done. (2) Go to this post and follow instructions to install the Microsoft libr…

Hi, I have done all that you described but the problem still remain. What you supposed to do?

For more information, I have on my PC other installation of Microsoft C++ Visual Redistributable

[image] stefffffy: I have on my PC other installation of Microsoft C++ Visual Redistributable What version is this other MCVR ? StartMenu > Control Panel > Programs and Features

Hi,I attach the differents versions of Microsoft C++ Visual Redistributable so you can help me.thanks Stefania ----Messaggio originale---- [image]

You have the needed MS C++ Runtime version (14.0.24215.1). Are you positive that you install SketchUp 2017, by right-click on the exe installer, and choose “Run as administrator” from the popup menu ? Did you try the “Ignore” option when the install "failed to register “ThumbsUp.dll” error came up…

Yes, I have try all of that you said. Run as administrator and ignore after the problem appear. After that is not possibe to open the program.

Some others having the same issue, found success by uninstalling the Microsoft Visual C Runtime (version 14,) and re-installing it. Just like all software, the installer should be run using elevated privileges. (Right-click and "Run as administrator.)

It worked for others. Sorry it has not worked for you.

Install Problem ThumbsUp.dll

Technical Problems SketchUp

stefffffy January 10, 2017, 7:38pm 12

Sorry but this is not useful for me. I have installed again the Microsoft Visual C Runtime (version 14).
What can i do?
thanks

When I want to install SketchUp there's a notification like this

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Install Problem ThumbsUp.dll

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