Importing .PNG file not working

I just recently upgraded from 2019 to 2020 and noticed that when i import an .PNG file it appears for a second and then disappears. it still allows me to import .png files in 2019 but unable to get it to work within 2020.

i use a mac.

How are you trying to use the image? As an image or as a texture? Do you have the right usage type selected?

I always use a screen shot of a site plan or blue print to then import into sketchup and scale it.

i set the image “use as image”

it shows up for a second and then is gone.